Old Mutual Secure Services, is Old Mutual’s online Secure Services website.
It gives you access to view your Old Mutual product and policy information whenever and wherever you need it.
Old Mutual Secure Services also offers additional functionality like viewing your product portfolio, purchasing additional products such as unit trusts, and lets you keep track of your Old Mutual Rewards to see your points and find out how you can earn and spend them.
In addition, you can download your policy documents and tax certificates at a click of a button when you access My Portfolio on Old Mutual Secure Services.
The aim is to make life a little easier when needing to do the admin tasks we don’t really enjoy.
For example, if your address, contact numbers, surname or any other personal information have changed recently, you’ll now be able to make those changes at any time in the comfort of your own couch.
No more waiting on hold with call centres, or standing in long queues in the branch, thanks to Old Mutual Secure Services.
How Do You Access Old Mutual Secure Services?
To access Secure Services, you can follow the following steps:
- Visit www.oldmutual.co.za
- Click ‘Login’ at the top right corner of the website
- If you already registered with Old Mutual Secure Services, login and continue to engage with your Old Mutual products and services
- If you don’t have a profile, scroll down and click ‘Register for a service’
- Fill in your details
- Then select “login details”
- You will receive a One-Time-Pin (OTP) SMS to complete your registration
With Old Mutual Secure Services, you can:
- View and update personal details: Change your contact information, address, and other personal details from the comfort of your own couch.
- Access your secure portfolio account: View and download your policy and tax documents.
- Update beneficiaries and policy details: Easily manage your beneficiaries and policy information.
- Change banking details and debit order dates: Adjust your policy debit order date for investment products.
Conclusion
In today’s world technology has advanced so much. Whereas, traditionally, you had to visit a branch to get everything done, it’s no longer the case these days.
Moving along with the times Old Mutual has the Old Mutual Secure Services website where you can do the things discussed above.
Why visit a branch or call a call centre when you can do everything for yourself online?
Time is money. Save yourself time and do as much as you can via Secure Services by the click of a few buttons.
The online experience, which is safe and secure, is intuitive, simple and easy to use.
Old Mutual Contact Details
If you experience any difficulty using Secure Services, please contact the Self-Service Support Centre:
Monday – Friday: 08:00 – 18:00
Saturday: 08:00 – 13:00
Public Holidays: Closed
Within South Africa: 0860 60 6500
Outside South Africa: +27 21 503 1710
Or email help-secure@oldmutual.com