When it comes to choosing a medical aid scheme in South Africa, Discovery Health Medical Scheme stands out as a leader in providing innovative healthcare solutions. With a strong focus on member wellness and preventative care, Discovery offers a range of plans designed to suit diverse healthcare needs and budgets.
Let’s delve into a detailed review of Discovery Medical Aid, including an analysis of the plans they offer.
Discovery Health Medical Scheme Plans
Discovery offers a variety of plans to cater to different lifestyles and healthcare requirements. Here’s a comparison of some of their key plans:
- KeyCare Plans: Ideal for lower-income earners, KeyCare plans offer affordable cover with access to a network of designated providers. Members enjoy comprehensive hospital cover, chronic medication benefits, and essential day-to-day medical expenses.
- Comprehensive Plans: For those seeking extensive cover, Comprehensive plans provide access to private hospitals, specialists, and a wide range of medical services. Members benefit from generous chronic medication benefits, comprehensive day-to-day cover, and various wellness programs.
- Priority Plans: Priority plans offer a balance between affordability and comprehensive cover. They provide access to a network of private hospitals and specialists, along with essential day-to-day benefits and chronic medication cover.
- Saver Plans: Saver plans are designed for individuals and families looking for cost-effective cover. Members have access to a network of hospitals and specialists, with options for additional savings on day-to-day medical expenses.
- Coastal Plans: Specifically tailored for residents of coastal regions, Coastal plans offer comprehensive cover with access to a network of healthcare providers along the coast. Members enjoy benefits such as hospital cover, chronic medication benefits, and day-to-day medical expenses.
- Executive Plans: Designed for high-income earners, Executive plans provide top-tier cover with access to private hospitals, specialists, and additional benefits such as international travel cover and executive health screenings.
Benefits and Features
Regardless of the plan chosen, Discovery Medical Aid offers a range of benefits and features aimed at promoting member wellness and ensuring access to quality healthcare.
Some of these benefits include:
- Vitality Wellness Program: Discovery’s Vitality program rewards members for leading a healthy lifestyle by offering incentives such as discounts on gym memberships, healthy food purchases, and rewards for meeting health goals.
- Chronic Illness Benefit: Members with chronic conditions receive comprehensive cover for their medication and treatment, ensuring ongoing management of their health conditions.
- Day-to-Day Benefits: Discovery provides generous cover for day-to-day medical expenses, including doctor’s visits, prescribed medication, and diagnostic tests, helping members manage their healthcare costs effectively.
- Hospital Cover: All Discovery plans offer comprehensive hospital cover, ensuring access to private hospitals and specialists for medical emergencies and planned procedures.
- Emergency Medical Assistance: Discovery offers 24/7 emergency medical assistance services, including ambulance services and medical advice, providing peace of mind to members and their families.
Additional Services
In addition to medical aid cover, Discovery offers a range of supplementary services to enhance the healthcare experience for members. These services may include:
- Discovery Health Medical Scheme App: A convenient mobile app that allows members to manage their medical aid benefits, locate healthcare providers, and track their Vitality points and rewards.
- Health Assessments: Discovery provides access to comprehensive health assessments and screenings, allowing members to proactively monitor their health and identify potential risks early on.
- Wellness Programs: Discovery offers various wellness programs and initiatives aimed at promoting healthy living and disease prevention among members and their families.
Discovery Medical Aid Contact Number
The contact number for Discovery Medical Aid in South Africa is 0860 99 88 77. You can dial this number to get connected to Discovery Health Medical Scheme’s customer care or support.
If you’re outside of South Africa, you can call +27 11 541 1222.
Please have your membership number ready when you call.
Customer Reviews:
Here are some reviews about Discovery Health Medical Aid:
- On Hellopeter.com, Discovery Health has a Trust Index rating of 2.6 with 16,803 reviews. Some customers have expressed dissatisfaction with the handling of their chronic medication approval process.
- Rateweb has given positive feedback about Discovery Health, applauding its comprehensive medical coverage, low pricing, and excellent customer service. Based on member satisfaction, the 2021 GTC Medical Aid Survey selected DHMS as the top medical scheme in South Africa.
- However, Complaints Board’s examination reveals a 9% resolution rate on customer complaints.
Please note that these reviews are subjective and experiences may vary. It’s always a good idea to do your own research and consider your personal needs when choosing a medical aid provider.
In conclusion, Discovery Health Medical Scheme offers a comprehensive range of medical aid plans designed to meet the diverse needs of individuals and families. With a focus on member wellness, innovative benefits, and access to quality healthcare services, Discovery remains a trusted choice for those seeking reliable medical aid cover in South Africa.