In today’s fast-paced world, having easy access to customer support is essential, especially when it comes to managing your finances. Whether you’re facing a banking issue, have a question about a transaction, or simply need assistance with your account, having the right contact information for your bank is crucial.
There is nothing as frustrating as trying to look for bank contact number but failing to get it.
The FNB contact number is one of the most searched for numbers on the internet. However, FNB has several departments and if you are not specific enough you will just get the customer service number.
Is there anything wrong with phoning customer service when you don’t know the exact number you need? There is absolutely nothing wrong. The only problem is that you have to explain to them the nature of you query. Only after this will they be able to transfer you to the correct department.
The problem is that, sometimes, you might be transferred to someone who will transfer you to another person.
Time is money. Its better to dial FNB contact number for the department you want if the numbers are accessible to you.
Wouldn’t it be great if you could find all the contact numbers you need listed on one page?
In this article we are going to make it easier for you and give the correct FNB contact number you need to dial in relation with different queries.
Instead of having to go through several pages or drop-down menus just scroll down the list and find the FNB contact number you need.
FNB Contact Details
FNB Customer Care: 087 575 9404
This FNB contact number is the number to dial for general enquiries.
Their operating hours are Monday to Friday from 8am to 7pm and 8am to 1pm on the weekends.
FNB Emergency Numbers (Lost / Stolen Card): 087 575 9406 / 011 369 1189
Use this number if you have lost your FNB bank card. It is important that you notify the bank immediately so that they block the card immediately just in case it has fallen into the wrong hands.
They operate 24 hours.
FNB Emergency Numbers (Report Fraud): 087 575 9444 / 011 369 2924
In cases where you suspect fraud on your account please use the above numbers to get hold of the fraud department.
Their operating hours is 24 hours. They are always available to assist you.
FNB Emergency Numbers (Visa Global Customer Service): 0800 990 475
You have a local support system should you have a medical emergency while travelling abroad or if your card is lost or stolen
This department deals with emergencies as a result they operate 24/7.
FNB Emergency Numbers (Comprehensive Global Travel Insurance): 0861 490 100
The Comprehensive Global Travel Insurance from FNB insures you in the event of any of the following: Accidental loss of baggage. Theft or damage of baggage. Flight delays.
If you have an emergency in connection with your insurance cover you can use the details above to get hold of FNB.
FNB Credit Card (Credit Card): 087 575 1111 / 087 736 4800
Their operating hours are Monday to Friday 8am to 7pm and on Saturdays 8am to 1pm.
If you wish to drop an email you can send it to fnbcard@fnb.co.za.
FNB Credit Card (Premier Credit Cards): 087 577 7000
Premier credit cards are available to Premier clients 24/7.
FNB Credit Card (Card Cancellations): 087 575 9406
Cancellation are available 24 hours a day.
FNB Forex: 08601 FOREX (36739)
The forex department operates from Monday to Friday from 8am to 5pm. If you wish to send them an email you can send the email to forex@fnb.co.za
Remember you don’t have to spend time queuing in a branch or on the phone to do your foreign exchange. You can do your foreign exchange anytime, anywhere via one of FNB’s self-service channels.
It is quick, easy and you save on fees if you do it via an electronic platform.
You can send and receive money worldwide with FNB Online Banking and the FNB APP.
In in the event you feel more comfortable doing your transaction at a branch, please note that its not all branches that deal in forex. To locate a foreign exchange branch near you, visit their website www.fnb.co.za/forex.
FNB PayPal: 087 572 9725
PayPal is one of the world’s leading digital payments platform. Get Paid with PayPal and withdraw with FNB.
You can get hold of the PayPal department Monday to Friday from 8am to 6pm and on Saturdays from 9am to 1pm.
FNB Loans (Home Loans): 087 730 1144 / 087 730 1155
Home loans are available Monday to Friday 8am to 5pm and on the weekends 8am to 2pm. If you wish to drop an email you can send it to homeloans@fnb.co.za and a friendly consultant will respond to you.
FNB Loans (Loan Queries): 087 730 5596
This FNB contact number is reachable Monday to Friday 8am to 5pm and on the weekends 8am to 2pm. If you wish to drop an email you can send it to personalloans@fnb.co.za and a friendly consultant will respond to you.
FNB Loans (Loan Applications): 087 335 8630
If you wish to apply for a personal loan this is the correct FNB contact number to use. Loan applications can be reached Monday to Friday from 8am to 4:30pm and on Saturdays from 8:30am to 12pm.
FNB Online Banking: 087 575 0000
This is the number to dial if you are having any online banking queries. Also, ideal to dial for technical support.
Their operating hours are Monday to Friday from 8am to 7pm. On the weekends they are available on a Saturday from 8am to 5pm and from 8am to 1pm on a Sunday.
FNB Telephone Banking: 087 575 9404
Operating hours are 8am to 7pm Monday to Friday and 8am to 1pm on the weekends.
FNB eBucks (General): 087 320 3200
Their operating hours are Monday to Friday from 8am to 6pm. On the weekends they are available on a Saturday from 8am to 4pm and from 8am to 1pm on a Sunday.
FNB eBucks (eBucks Travel): 087 587 2835
Operating hours are 8am to 5pm on Mondays to Fridays.
FNB eWallet: 087 575 9405
The FNB eWallet allows anyone to send money to anyone with a valid South African Cellphone number, even if they don’t have a bank account.
To read more on how it works see the article FNB eWallet.
If you wish to get hold of the eWallet department the above FNB contact number is the one you should use. The department operates 24/7.
FNB Complaints: 087 575 9408
If you wish to file a complaint this is the number you should dial. Their operating hours are Monday to Friday from 8am to 5pm and on Saturday from 8am to 1pm.
Email complaints can be sent to care@fnb.co.za.
FNB Sales: 087 736 4800
Their operating hours are Monday to Friday from 8am to 5pm.
Conclusion
The above numbers are the FNB contact details in operation at time of publishing this article. FNB might change any of the numbers at any time.
If this happens and you can’t find the specific number you need, we advise you to get hold of the customer service department and they will assist you.
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