To request a new FNB eWallet PIN, follow these steps:
- Dial *120*277*4# from your cellphone.
- Select “Forgot PIN”.
- Enter your cellphone number.
- Confirm your request.
- Wait for a confirmation SMS.
- Log in to your eWallet account.
Your new eWallet PIN will be provided, allowing you to securely manage your eWallet transactions. If you have any other questions, feel free to ask!
For more details, you can visit the FNB eWallet page.
FNB eWallet Code
The FNB eWallet code is *120*277#. This unique PIN is generated by the sender when sending money to someone who does not have a bank account. The code is then sent to the recipient, who can use it to withdraw cash at an FNB ATM or participating retailers. It’s a convenient way to manage your eWallet transactions securely!
FNB eWallet Withdrawal
To withdraw cash from your FNB eWallet, follow these steps:
- Visit any FNB ATM.
- On the ATM screen, select “Cardless Services”.
- Choose “eWallet Services”.
- Enter your cellphone number and proceed.
- Key in the ATM PIN you received via SMS.
- Select the amount you want to withdraw.
- Collect your cash.
Remember that eWallet allows you to send money instantly to anyone with a valid South African cellphone number. It’s a convenient way to manage your transactions securely!
FNB eWallet Reversal
To reverse an FNB eWallet transaction, follow these steps:
- Using USSD:
- Dial *120*321# on your mobile phone.
- Select “Send Money”.
- Choose “eWallet Reversal”.
- Select the transaction you wish to reverse.
- Follow the subsequent prompts to complete the reversal.
- Using the FNB App:
- Open the FNB app on your smartphone.
- Navigate to “My Debit Orders” under the “Debit Orders” tab.
- Select the transaction you wish to reverse.
- Provide a reason for the reversal.
- Tap on “Reverse” and confirm your decision.
Timeframe for Reversal:
- The reversal process isn’t instantaneous. It may take between 4 to 15 business days for the funds to reflect in your account, depending on various factors, including the recipient’s response and bank procedures.
Reasons for Reversing a Transaction:
- Common reasons for reversals include sending an incorrect amount, sending money to the wrong recipient, or fraudulent transactions. Prompt action is advised upon noticing an erroneous transaction.
Fees Associated with Reversal:
- A reversal fee of R75 is charged to return the funds to your account. Verify all transaction details before sending money to minimize the need for reversals and avoid this fee.
Customer Support:
- In case of difficulties or inquiries, you can contact FNB customer service at 087 575 9405.
Security Tips:
- To prevent unauthorized transactions, never share your PIN or card details with anyone.
- Always log out after using banking platforms, and report any suspicious activities immediately.
Remember, double-checking recipient details and the amount to be sent can save you time, money, and stress. If you have any other questions, feel free to ask!
How long does money stay in eWallet FNB?
The money you receive in your FNB eWallet stays valid for 14 business days before it expires. If you don’t withdraw the funds within this timeframe, they will be automatically reversed back to the sender. Therefore, it’s essential to withdraw the cash promptly to avoid any reversals.
FNB eWallet Reviews
Here are some reviews related to eWallet from customers:
- Unhappy Customer (Michelle F):
- Rating: 1 star
- Date: December 5, 2021
- Review: Michelle expressed dissatisfaction with the cost of sending eWallets. She discovered that the price for sending eWallets is R2 + R2.20 for every R100. For a transaction of R2850, this amounts to approximately R65 per eWallet, which she found excessive.
- Disgusted with FNB – Ewallet!:
- Rating: 1 star
- Date: October 18, 2023
- Review: A friend sent R300 via eWallet, but since they didn’t provide a PIN, the reviewer had to call 130277# to buy airtime from the eWallet. The reviewer selected airtime for R5 from the funds.
- FNB Ewallet is a Scam:
- Rating: 1 star
- Date: June 11, 2020
- Review: The reviewer expressed frustration because they couldn’t withdraw money from their eWallet.
Remember that reviews can vary based on individual experiences, and it’s essential to consider both positive and negative feedback when evaluating any service.
FNB eWallet Number
The FNB eWallet contact number in South Africa is 087 575 9405.
You can use this number to get in touch with FNB regarding anything related to the eWallet service. Whether you need assistance, have questions, or wish to reverse an eWallet transaction, feel free to call the eWallet Call Centre at the provided number.
If you’re experiencing any issues, they’ll be happy to assist you!